The river view was stunning and the design from the furniture, colors, etc was on point! I honestly wish we could’ve stayed longer. Also, I accidentally left my wallet upon check-in and I asked the staff and they 1) knew exactly what I was talking about 2) got on it immediately to retrieve and get back to me. The morning staff was so personable, friendly and professional!
Martesha
Οκτώβριος 2024
Great location near the river, short walk to the blue train station for the O'Hare airport. Lots of places to eat and hang out. Close enough to most attractions, for cheap Lyft rides. Room A/C was nice and cool on the 23rd floor. Very environment friendly, options for recycle, giant pumps for bathroom. The lounge area on the 15th floor was comfortable and a great place to eat/drink. They have a breakfast buffet for guests for $20-25 per person. As well as a "Mart" across the bridge with Starbucks, Dunkin donuts, lots of food and shopping without having to go outside in the rain or heat. The pool was fun with complimentary noodles for floating or playing. The staff kept the towels stocked and the bathroom/changing rooms clean. We spent hours in the pool relaxing from the humidity and heat at night. Housekeeping came by daily around 9-10am to freshen up the room, make the beds, throw the trash, etc. Check in/out was quick and easy (maybe 5 mins) but it depends on the time and day. Sometimes there can be a long line, good to call ahead with any requests.
Stephanie
Ιούλιος 2024
Breakfast was wonderful; healthy options such as natural greek yogurt and healthy toppings. Also, the oatmeal is not sweetened which is appreciated. A variety of pastry for those with a sweet tooth, several fruits not just apple and bananas, and a variety of hot breakfast. The view from the sining area was also so amazing. The bed and pillows were excellent!! We appreciated the view and also it was very nice to have a seating area in the room. It was very nice to see that the room is updated :)
Lorena
Μάρτιος 2024
From the front desk on, the hotel was lovely. I was checked in early without any issue. The hotel's main lobby is most impressive and beautifully designed. The rooms were clean and comfortable. Bonus feature, the hotel connects to the Merchandise Mart, so I didn't have to brave the COLD weather.
Seka
Φεβρουάριος 2024
Very nice hotel - spacious lobby. The hotel restaurant was very good and the bar has massive Tv's which was nice to watch the world series on.
Delmer2110
Νοέμβριος 2024
Everything, such a good expirence
Morgan
Νοέμβριος 2023
I loved all the staff. Everyone was so kind. I liked that we got a text after we got in our room to make sure our accommodations were suitable. I LOVED our housekeeper! She made sure we had everything we needed and she was so friendly.
Michelle
Σεπτέμβριος 2024
It was a good value and good location.
June
Μάρτιος 2025
I liked the swimming pool, the lobby area on the 15th floor. Good view. Courteous housekeeping and quick to repond.
Rachelle
Ιούλιος 2024
Nice room, good location and staff were very helpful
Melissa
Ιούνιος 2024